Responsible Gaming and Well-being Policy

Coin Volcano promotes a healthy and balanced entertainment environment. We understand that user safety goes beyond technical protection; it involves fostering a responsible relationship with the platform for all our users in Italy, ensuring that gaming remains a leisure activity.

Access to our services is strictly prohibited for individuals under 18 years of age. We conduct systematic identity verification checks during the registration phase. Any account that does not meet this requirement will be immediately suspended.

We believe that entertainment should always be experienced as a form of recreation. To maintain control, we suggest users to:

• Consider gaming as entertainment and not as a means to generate income.
• Allocate only amounts to the activity that you can afford to lose.
• Never try to recover losses impulsively.
• Carefully monitor the time spent on the platform.

We provide various integrated mechanisms to manage the activity independently:

Deposit and spending limits You can set daily, weekly, or monthly limits on the maximum amount that can be deposited into the system. These restrictions help to adhere to the set budget.

Session time limits Users can configure alerts that notify them of the connection duration or set an automatic session end to avoid excessively prolonged browsing periods.

Break and self-exclusion periods If you feel the need for a short break, you can suspend access for periods ranging from 24 hours to several weeks. For those who decide to cease activity for an extended period, we offer a definitive or temporary self-exclusion procedure.

It is important to pay attention to behaviors such as: neglecting work or loved ones, borrowing money to gamble, or feeling anxious when you don't have access to the platform. In these cases, we recommend stopping the activity and reflecting on your habits.

If you feel a loss of control, there are numerous specialized organizations in Italy that offer anonymous and professional support. We strongly encourage users in difficulty to seek assistance from centers dedicated to behavioral well-being.

If you share your computer with minors, we recommend using filtering software to block access to adult entertainment sites and not using the "remember password" function on shared browsers.